Privacy, plainly.
How CloudX97 handles information: on this website, and in the Lesson Planner. Last updated 24 October 2026.
This page covers this website: the quote form and the pages you are reading. The school lesson-planning application, CloudX97 Lesson Planner, has its own privacy policy. The terms of service and the Lesson Planner page go with it.
This website: the short version
If you ask me for a quote or send me a message, I keep what you wrote so I can reply and, if we work together, do the work. I don’t sell it, share it for marketing, or use it for anything else. This website has no advertising trackers and no analytics cookies.
This website: what I collect
- What you put in the quote form: your name, the WhatsApp number or email address you give me, and whatever you choose to tell me about your project.
- What you send me directly: messages, files and details you share on WhatsApp or by email.
- A little technical information: the time you sent the form and which page you sent it from are kept with your request. The server also keeps a scrambled form of your internet address for up to two days. That is only there to stop spam and abuse, and it can’t be turned back into your address.
Please don’t put passwords, card numbers or other people’s private records in the form. I don’t need them to give you a quote.
This website: what I use it for
- Replying to you and preparing a quote.
- Doing the work, if you go ahead, and keeping the ordinary business records that go with it: quotes, invoices and payments.
This website: who else handles it
I am the only person at CloudX97, so I am the only person who reads it. The companies that host this website and carry my email necessarily process it on my behalf. If you message me on WhatsApp, WhatsApp’s own terms apply to that conversation.
This website: what stays on your device
While you fill in the quote form, your browser keeps a draft so a slip of the finger doesn’t lose what you typed. That draft stays on your device and is cleared when the form is sent or the tab is closed. The site sets no cookies. The fonts and scripts are served from this site, not from third parties.
This website: how long I keep it
If a request doesn’t turn into a project, I delete it after twelve months. If we do work together, I keep the project and its financial records for as long as the business needs them. I keep backup copies in case something goes wrong; the automatic ones are replaced within about a month, so deleted details drop out of them too.
This website: your choices
You can ask me what I hold about you, ask me to correct it, or ask me to delete it. Write to hello@cloudx97.com and I’ll deal with it personally. If we have worked together, I may need to keep the quotes, invoices and payment records that belong to that work, and I’ll tell you if so.
CloudX97 Lesson Planner has its own privacy policy
The CloudX97 Lesson Planner is a separate lesson-planning application for school departments, hosted at planner.cloudx97.com (opens in a new tab). Its information is covered by its own policy, not by the website sections above: CloudX97 Lesson Planner privacy policy (cloudx97.com/lesson-planner/privacy/).
In short, and with the full detail in that policy:
- It asks for one Google permission, Google Drive’s
drive.filescope, which lets it work only with files and folders it creates and those you select or authorise. It does not receive access to your whole Drive. - It is subject to the Google API Services User Data Policy (opens in a new tab). Google classifies
drive.fileas a non-sensitive scope; the Lesson Planner policy explains what that does and does not mean. - When a department head asks for an AI lesson plan, curriculum text taken from the Google Docs they selected is sent to an AI provider. The application does not control how that provider retains or uses it. The Lesson Planner policy explains this in full. Students’ personal information must not be submitted.
- Retention, deletion, security, manual password recovery and how to withdraw Google access are explained there. You can write to hello@cloudx97.com about either policy.
Earlier versions of this page described the Lesson Planner here. That description has moved to the dedicated policy so each is easier to read, and the link /privacy/#lesson-planner still lands on this section.
Changes
If how I handle information changes, this page changes with it, and the date at the top is updated. The Lesson Planner policy has its own date.
Want a price? Ask.
Tell me what you need, or just what’s going wrong. A quote is free, it comes in writing, and nothing starts until you say yes.